Exchange & Return Policy – Z★LINE

Last Updated: October 15, 2026

At Z★LINE, we aim to provide a clear and convenient shopping experience. Please review our Exchange & Return Policy before placing your order.

1. Exchange & Return Period

Customers may request an exchange or return within 3 days of receiving their order. After this 3-day period, the order will be considered confirmed, and no exchange or return requests will be accepted.

2. Conditions for Exchange or Return

To request an exchange or return:

• The request must be submitted within 3 days of receiving the order.

• The item must be unused and in its original packaging.

• Proof of purchase and the order number must be provided.

• The request is subject to review and approval by our team.

3. How to Request an Exchange or Return

Please contact us within the permitted period using the details below. Include your order number and a clear description of your request.

4. Delivery Coverage

Delivery is available within the United States, with local delivery available within Dallas, Texas.

5. Delivery Fees & Time

• Delivery fee: USD 5.00 per item within Dallas.

• Estimated delivery time: 2–3 working days.

Delivery times are estimates and may vary depending on the delivery location and circumstances.

6. Contact Us

For exchange and return requests or delivery inquiries, please contact:

Contact Person: Zaid Hasanain
Company: Z★LINE
Email: zaid.hasanain85@gmail.com
Mobile: (569) 777-0884

Thank you for shopping with Z★LINE.